RETURN CONDITIONS
 

Cases eligible for returns:

- Technical issues related to accessing the account due to errors from esimdulich.com.
- Payment issues: Overpayment, duplicate order payments.
- Users want to exchange the eSIM.
- The eSIM is not usable.

Cases not eligible for returns:

Cases due to reasons from the user:

- Users do not want to use the eSIM without a valid reason.
- Users did not read the eSIM information carefully (device not supporting eSIM, turning on Roaming after installing eSIM, purchasing the wrong eSIM, etc.)