All complaints from customers will be resolved through negotiation. In cases where an agreement cannot be reached, either party has the right to bring the matter to the competent state authorities for resolution.
Cases eligible for returns:
- Technical issues related to accessing the account due to errors from esimdulich.com. - Payment issues: Overpayment, duplicate order payments. - Users want to exchange the eSIM. - The eSIM is not usable.
You cannot use an eSIM if your phone does not support eSIM and is locked. In the case of being locked, the only way to be sure that your phone has been unlocked is to check the current policy with your service provider. The carrier locks your device ...